Delete your account

You can delete your BUGGO account in the app, or by email if you no longer have the app.

In the app

Open Family, tap the gear for Settings, choose “Delete my family and account”, then confirm.

Without the app

Email privacy@getbuggo.app from the address you signed up with. We reply within one month.

What is deleted

If you are the only member of your Family, or its main member, we delete your Family, your children, your Buggs, the Plans you created (you are taken off Plans you joined), your saved places, the reports you made, your blocks, your AI answers and feedback, and your sign-in account. A partner or carer who deletes their account removes only themselves, and the Family stays.

Your Family is hidden at once and removed in the background, normally within minutes and at most 30 days. Backup copies are overwritten within 14 days.

What stays

Totals that no longer identify anyone (Family Scores and amenity counts) stay, and so does the name you gave a place as its first Bugger. Reports about other families’ Buggs follow the privacy policy. Every retention period is in the privacy policy.